Support

Questions, bug reports and feature requests all go to one address. A person reads it.

What to include

Bugs are much easier to fix with a little context. Where you can, mention:

• Your iPhone model and iOS version — Settings › General › About.
• The app version, shown at the bottom of the app's Settings screen.
• What you did, what happened, and what you expected instead.

Please do not send your backup file or screenshots of real amounts. They contain your actual spending, and nothing about diagnosing a problem requires them. A description of the steps is enough.

Common questions

How do I back up my data?

In the app: Settings › Backup › Export. You will get a file you can save anywhere — iCloud Drive, Dropbox, Files, or a message to yourself. Optionally encrypt it with a passphrase first.

I lost my passphrase. Can you recover the backup?

No, and neither can anyone else. Encrypted backups use AES-256-GCM with a key derived from your passphrase, and the passphrase is never stored or transmitted. That is what makes the file safe to keep in someone else's cloud storage — and it means a lost passphrase is final. Your unencrypted data is still on your device, so export a fresh backup.

How do I move to a new iPhone?

A normal iPhone backup and restore carries the app's database with it. If you would rather move it by hand, export a backup on the old phone and import it on the new one.

If you were sharing with someone in your household, pair the phones again afterwards. The key that protects that connection is deliberately not included in any backup, so a restored phone starts as a new one — your entries come across either way.

Does it sync between my devices?

Not your whole database, no. What it does is narrower and deliberate: pair two phones with a six-digit code, mark the categories your household should share, and the entries in those categories appear on both. Nothing else moves — every other category, your recurring rules, your currency and your app lock stay where they are.

There is still no server. The two phones exchange the shared entries directly over your own Wi-Fi, on their own, whenever both are on the same network with the app open. iOS does not let the app do this in the background, so a phone that stays closed catches up the next time you both open it. To move everything to a new phone, use an export and an import instead.

My partner and I both set up the same recurring rule. Now it bills twice.

Recurring rules are not shared — only the entries they create are, if they land in a shared category. So if you both create a rule for the same subscription, each phone files its own entry and the household sees the charge twice. The app cannot tell that from two genuine charges.

Delete one of the two rules, and choose to remove the entries it created along with it.

Can I get my data out?

Yes, in two formats. The JSON backup is the complete one and is what the app can read back. The CSV export opens in any spreadsheet and is yours to do anything with — it is export-only, because a spreadsheet cannot carry recurring rules, category colours or the ids that let a re-import update rows instead of duplicating them.

How do I delete everything?

Delete the app. Its database goes with it, and that is permanent. Export a backup first if you want to keep your history.

Two things can outlive it, both because you asked for them: any backup file you exported, and — if you shared categories with someone — their copy of those entries, which stays on their phone. Deleting the app here does not reach either.